Privacy Policy

Introduction

Harvaultica ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website harvaultica.com (the "Site") or use our hardware wallet products (the "Products").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our Products.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the Site or through your use of our Products includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site, place an order, or correspond with us. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site and our Products.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, bank account or cryptocurrency transaction details) that we may collect when you purchase, order, return, exchange, or request information about our Products. We store only very limited financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for questions about your personal information.

Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device. If you use our Products, we may collect limited device data necessary for firmware updates and security notifications.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our Products to:

• Create and manage your account.
• Process your orders and manage payments.
• Send you a newsletter or marketing communications.
• Email you regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site and our Products.
• Monitor and analyze usage and trends to improve your experience with the Site and our Products.
• Notify you of updates to our Products, including firmware and security updates.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Solicit feedback from you.
• Deliver targeted advertising and promotions to you.
• Protect our rights and prevent fraud.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity.

Online Postings

When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. By using the Site, you agree to the use of cookies. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability of some features of the Site.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Special Considerations for Hardware Wallets

Our hardware wallet Products are designed with privacy and security as core principles. We specifically want to highlight:

• Private Keys: Your private keys and recovery phrases never leave your device and are not accessible by us. Harvaultica does not store or have access to your cryptocurrency private keys, recovery phrases, or individual transaction details.
• Transaction Data: Details of your crypto transactions are not collected or stored by Harvaultica. All transaction signing happens locally on your device.
• Firmware Updates: When checking for or downloading firmware updates, we collect minimal data necessary to verify your device and deliver the appropriate update.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Options Regarding Your Information

Account Information

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account
• Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Noting your preferences at the time you register your account with the Site
• Logging into your account settings and updating your preferences
• Contacting us using the contact information provided below
• Clicking the unsubscribe link at the bottom of any email from us

California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Harvaultica
123 Blockchain Avenue
San Francisco, CA 94105
Email: [email protected]
Phone: (555) 123-4567